A full refund will be issued if a program is cancelled by the CAP due to low enrollment or a facility usage conflict. If a participant voluntarily withdraws from a program prior to the program's registration deadline, he/she will receive a refund for the amount paid minus a $3 processing fee. If payment was made via credit card, the credit card will be refunded. All other payment types will receive a refund in check form. If a participant withdraws after the program has begun for extenuating circumstances, or if a participant is unhappy with the program, they may submit their concerns in writing to the CAP Director. CAP may then issue a refund less the $3 processing fee, in the Director’s discretion.